Answers every call during the rush
Saidee picks up while you are on the bar, takes the order or answers the question, so the line at the counter never has to wait on the phone.
For coffee shops
Take the call-ahead order without stepping off the bar
Saidee answers every call, takes the pickup order or the office catering box exactly as the guest says it, and keeps your regulars, invoices, and books in one app. One subscription, the whole front counter.
The problem
Sound familiar?
The phone rings through the morning rush, and every time you step off the machine the line at the counter grows.
Call-ahead orders get scribbled on a napkin, and half of them are wrong by pickup.
A big catering-box order for an office comes in with nobody free to take the details right.
Voicemail sends the caller to the shop across the street.
Your regulars are the whole business, and you have no easy way to bring the quiet ones back.
How Saidee helps
Everything coffee shops needs, in one app
One subscription, the whole front office. Ditch the multi-subscriptions and expensive add-ons.
Takes the call-ahead order, itemized
Saidee captures each drink and item the way the guest says it, with the pickup name and time, and never invents something that is not on your menu.
Pickup times the guest can count on
Every order gets a clear pickup time set against your day, so the counter is not fielding early arrivals for an order that is not ready.
Quotes and invoices for catering orders
Office box orders and large trays get a quote by headcount and an invoice from the same app, so the big order is billed right.
Missed calls still get answered
When you truly cannot pick up, a personal receptionist takes the message and a number, so a busy minute does not turn into a lost order.
Every regular on file
Saidee keeps a CRM of your guests and their usual orders, so the ones who make your mornings are never a stranger.
Your books and expenses, handled
Saidee Books tracks income and expenses as they come in, so the numbers are ready without a second subscription.
Bring the quiet regulars back
Email campaigns (soon) reach the guests you have not seen in a while with a reason to swing by, all from the same app.
Coffee shops questions
Can't find what you're looking for? Get in touch.
Yes. On Max and up, Saidee answers live, takes each item the way the guest says it, and gets the pickup name and time. On Pro, calls forward from your own cell to a personal receptionist that writes down what the guest wanted and a number to call back, 200 live minutes a month and then smart voicemail.
No. Saidee only takes items you have given it. If a guest asks for something you do not serve, it says so instead of inventing a drink you cannot make.
Yes. It captures the order and the headcount, and you can send a quote and an invoice from the same app, so the large order is priced and billed right.
Saidee is your front office, not a register. It takes the order and the details over the phone and sends invoices for catering. Your point of sale still handles the walk-up line.
No. They call or text your Saidee number the way they always have. Everything lives in your Saidee app, not theirs.
Ready to let Saidee supercharge your business?
Never miss a booking. Never double-book. Let Saidee handle it.
Download for iOSGet started
Saidee runs on your iPhone, and in your browser at app.saidee.ai when you want a bigger screen.